Privacy Policy

Last updated: January 16, 2025

Magi Systems Limited (“Company,” “we,” “us,” or “our”) operates the website msys.agency (the “Website”). This Privacy Policy describes how we collect, use, disclose, and protect the personal information of visitors and users (collectively, “you” or “your”) when you interact with our Website.

1. Information We Collect

We only collect information that you voluntarily provide to us or that is collected automatically as you use our Website.

  1. Information You Provide:
  • Contact details such as name, email address, phone number, and any other information you provide when filling out forms or subscribing to marketing communications.
  1. Automatically Collected Data:
  • Log Data: IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.
  • Cookies and Similar Technologies: We use cookies or similar technologies to improve your experience on our Website and to gather usage data. You can control your cookies through your browser settings.

2. How We Use Your Information

We use the information collected to:

  1. Respond to Inquiries: To follow up on questions, inquiries, or requests you submit via our contact forms or email.
  2. Send Marketing Communications: To provide marketing materials, newsletters, or other promotional content related to our transformation consultancy services. You can opt out of these communications at any time by clicking the unsubscribe link in the email or contacting us at hello@msys.agency.
  3. Improve Our Services: To analyze usage trends and improve the functionality, content, and user experience of our Website.
  4. Comply with Legal Obligations: To fulfill our legal, regulatory, or contractual obligations.

If you are located in a jurisdiction that requires a legal basis for processing personal data (e.g., under the GDPR):

  • Consent: We process your personal data based on your consent when you voluntarily provide your information for marketing or contact purposes.
  • Legitimate Interests: We may also process data if we have a legitimate interest that is not overridden by your data-protection interests, such as improving and securing our services.

4. How We Share Your Information

We do not sell or rent your personal data. We may share personal information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our Website or business (e.g., email marketing platforms) and who agree to keep this information confidential and use it only for the purposes for which we disclose it to them.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our business. Legal Compliance: If required by law or to respond to valid legal process (e.g., search warrants, court orders).

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for regulatory compliance).

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Ask us to correct any inaccuracies in your personal data.
  • Erasure: Request deletion of your personal data when no longer needed.
  • Objection or Restriction: Object to or request restrictions on processing.
  • Withdrawal of Consent: If we rely on consent to process your personal data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at hello@msys.agency. We will respond to your request within a reasonable timeframe.

7. Security

We employ reasonable administrative, technical, and physical safeguards designed to protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. International Transfers

If you are located outside Hong Kong, your personal data may be transferred to and processed in Hong Kong or other countries where our service providers operate. By using our Website or providing your personal data, you consent to such transfer and processing in accordance with this Privacy Policy and applicable data protection laws.

9. Children’s Privacy

Our Website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe we have collected information from a minor, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting of the revised Privacy Policy, and the “Last updated” date at the top will indicate when the latest changes were made.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us hello@msys.agency